Care for the Mayluck you already own.Purchased on Amazon?

Know your device

Find the Mayluck nebulizer model you own.

Start with the code printed on the device label. If you need a visual starting point, use the options below.
What does your device look like?

11 possible models shown. Confirm with your label before choosing instructions or parts.

The label is the best match.

Copy the full model code, including a suffix such as a letter. Keep the model, lot/serial number and order reference separate. If your code is not listed, send a label photo for help.

How to identify your model
A clearer support request

Identify it with three photos.

A front photo, the full label and the power marking help us find the right instructions. A similar shape or color is only a clue.

  1. Show the whole device

    Portable Mesh Nebulizer (MY139)
    Product reference: Portable Mesh Nebulizer (MY139)

    Take a clear front photo that includes the cup, controls and base. Photograph your own device; the example does not confirm your model.

  2. Keep every letter on the label

    Different model codesMY-131 MY-131BExamples, not a picture of your device label

    Look for the model marking on the device, its box or its original instructions. Take the entire label in one sharp photo, then copy the code exactly, including a B or any other suffix.

    A shopping order number is not a model number. If the code is missing or unreadable, choose “Not sure” and describe what you can see.

  3. Show the power marking

    Photograph the power label and the visible charging port or battery compartment cover. Tell us whether your unit has a built-in rechargeable battery, uses replaceable batteries, or plugs into an outlet. “Not sure” is a useful answer.

    The current rechargeable MY135 corresponds to supplier model MY-135B. Keep the full label code when requesting instructions so older versions can be checked separately. MY-131 and MY-131B still need their own exact instructions.

    Do not open the housing or connect a different charger just to identify the device.

  4. Ask us to confirm the match

    Send the full code and purchase channel first. Save the photos so you can reply with them when support follows up. Hide names, addresses, payment details and prescription information in any order or label photo.

    For Swirler, include the product name and the “Replaceable mesh” version from your order if the manufacturer model is not visible. We can start the identification request without guessing a model code.

    Help identify my device

A person, when you need one

Let’s take the next step together.

Your model, a few details, and a clear way to reach us.

Contact support