Name the component you need
Use the component name in the supplied guide: for example, medicine cup, lid, mask or mouthpiece. If you do not know its name, describe where it attaches and what it connects to.
Separate a missing part from a damaged part or a performance problem. A no-mist issue does not by itself establish that the cup, mesh or whole device needs replacing.
Prepare a small matching record
Device identity
Copy the complete model, any suffix and any lot or serial number printed on the label.
Part identity
Record any marking or part number and photograph the whole part plus its connection. Do not dismantle beyond what the guide permits.
Purchase and destination
Include the original retailer, purchase reference if available, and destination country for a supply enquiry.
Confirm the offer before buying
Ask for the exact compatible part number, what is included, current availability, price and delivery options. If a substitute is proposed, obtain confirmation that it is suitable for your complete model and version.
A photograph, familiar color or seller description such as “universal” is not enough to establish compatibility. This article does not confirm that any particular spare part is in stock.
Check a received part before fitting it
Compare its name, identifying marks and contents with the confirmed order. Keep the packaging and confirmation until you have checked the match.
If the connection or markings differ, stop before forcing a fit. Email support@mayluck.care with the device label, replacement label and the compatibility confirmation you received.