Identify what needs replacing
Check the parts diagram to see what your guide calls the cup, lid and any associated components. Some names describe a complete assembly rather than a separately replaceable piece; do not assume an internal element is sold or user-replaceable on its own.
Describe the reason for the request: missing cup, visible damage, a connection problem or a change in operation. This helps separate a part-matching question from troubleshooting.
Document the original connection
Start with the complete model
Include every letter and suffix from the device label, plus a label photo.
Show the cup
Take a photo of the whole cup and any printed marks. Keep fragile internal surfaces untouched.
Show how it attaches
Photograph the externally visible connection and compare it with the guide’s diagram. Remove the cup only if and as the guide permits.
Ask for the exact assembly and contents
When emailing support@mayluck.care, ask which part number matches your version and whether the offer includes the lid, seals or other needed pieces. Request current price, availability and delivery options before making a purchase.
Do not rely on a cup that happens to twist, clip or push onto the device. A mechanical fit alone is not confirmation that it is the specified replacement.
Compare before first use
Match the delivered part to the confirmation and inspect it for visible transit damage. Read any instructions supplied with the replacement, including preparation and assembly steps.
If the instructions differ from the guide for your device, ask for clarification before using it. Do not transfer an old cleaning routine or a replacement interval to a different component without confirmation.
Parts & accessories
Need a part for your Mayluck?
Tell us the full model and the part you need. Our team can review the details and email you the next step.