Which part do you need?
Use these visual examples to describe the part. Support checks the full device version, connection and availability before recommending a replacement.
MY135 example; match your own part and model before ordering. Mask
Photograph the front and the round connection. Include any size marking and say whether you need the same size or help choosing a fit.
MY135 example; match your own part and model before ordering. Mouthpiece
Show the end used at the mouth and the end that connects to the device or cup. Keep any adapter in the photo and include its markings.
MY139 example; match your own part and model before ordering. Medicine cup
Photograph the complete cup, lid and the point where it connects to your device. Include the cup’s part number if present. A matching color or stated volume does not establish compatibility.
Swirler device reference. The separate module is not shown. Mesh module
If your instructions identify a replaceable mesh module, share the exact version and part number. Photograph it only as your instructions allow. Do not take apart a sealed cup or touch the mesh to get a photo.
CN69 reference with tubing. This is not a universal parts set. Air tubing
For a compressor device, show the complete tube and both end connectors. Add the full device model and any code on the tubing package.
Prepare one photo of the full device, one of its label and clear views of the part and connector. If a part is missing, describe it instead. The form starts your request; you can send the photos in your reply to support.
Request help identifying this partName the component you need
Use the component name in the supplied guide: for example, medicine cup, lid, mask or mouthpiece. If you do not know its name, describe where it attaches and what it connects to.
Separate a missing part from a damaged part or a performance problem. A no-mist issue does not by itself establish that the cup, mesh or whole device needs replacing.
Prepare a small matching record
Device identity
Copy the complete model, any suffix and any lot or serial number printed on the label.
Part identity
Record any marking or part number and photograph the whole part plus its connection. Do not dismantle beyond what the guide permits.
Purchase and destination
Include the original retailer, purchase reference if available, and destination country for a supply enquiry.
Confirm the offer before buying
Ask for the exact compatible part number, what is included, current availability, price and delivery options. If a substitute is proposed, obtain confirmation that it is suitable for your complete model and version.
A photograph, familiar color or seller description such as “universal” is not enough to establish compatibility. This article does not confirm that any particular spare part is in stock.
Request the part separately from a whole device
Use the parts enquiry form on this page to send the complete model, the component you need and your destination country. Prepare connection and label photos; after receiving a request reference, send them by email with that reference. This help page is a matching and enquiry service, not an in-stock parts catalogue.
Once compatibility and supply are confirmed, ask for the exact replacement-part purchase link in the Mayluck store. The store handles the order, current price and payment. A whole-nebulizer product page is not a replacement cup or mask listing.
Check a received part before fitting it
Compare its name, identifying marks and contents with the confirmed order. Keep the packaging and confirmation until you have checked the match.
If the connection or markings differ, stop before forcing a fit. Email support@mayluck.care with the device label, replacement label and the compatibility confirmation you received.
A mask, mouthpiece, cup and mesh are different requests
Use the part name and a clear photo together. If you want a mouthpiece, say mouthpiece rather than mask; if you need a mesh component, do not assume the complete medicine cup is the same item.
| Part | What to identify | Useful detail for the request |
|---|---|---|
| Mask | The face interface and its connector | Size or marking, connector and the device it joins |
| Mouthpiece | The mouth interface and its connector | Ask specifically for a mouthpiece, with a connection photo |
| Medicine cup and lid | The liquid container and its attachment | Cup markings, lid and externally visible connection |
| Mesh component | The exact component named in your guide | Whether the guide permits user replacement and its part number |
Can I get a part without buying another nebulizer?
You can request a specific part without choosing a new device. Tell us the full model, part needed, quantity and destination country so compatibility, package contents and supply can be checked.
If you purchased on TikTok Shop or Amazon, you can still ask here about your device and its parts. A current whole-device listing is not a promise that a spare is sold separately. Wait for a confirmed part and purchase link; do not order a complete device thinking it is a cup or mask replacement.
How long does a part last, and should I keep a spare?
Use any replacement interval or condition stated for that exact component in your matching instructions. There is no verified shared lifespan in this help center for every cup, mouthpiece, mask or mesh component.
If you are planning ahead, ask whether the specified part can be obtained separately and what storage or preparation instructions accompany it. A change in mist does not, by itself, prove that a part has reached the end of its service life.
Parts & accessories
Need a part for your Mayluck?
Choose your product and tell us which part you need. Include the full model code if available. Our team will review the details and email you the next step.